Acceptable Use Policy

Last updated: September 21, 2026

1. Purpose

This Acceptable Use Policy outlines permitted and prohibited uses of the Cadenze platform. It applies to all users, including Creators and Attendees. Violations of this policy may result in content removal, account suspension, or permanent termination.

2. Permitted Use

Cadenze is designed for Creators to offer and Attendees to book legitimate professional services, including but not limited to:

  • Classes and workshops
  • Performances and recitals
  • Lessons and tutoring
  • Consultations
  • Other professional services

3. Prohibited Content & Conduct

The following activities are strictly prohibited on the Cadenze platform:

  • Illegal services: Offering, promoting, or facilitating any service that violates applicable law.
  • Misleading listings: Posting false, deceptive, or fraudulent service descriptions.
  • Discrimination: Refusing service to or targeting individuals based on race, gender, religion, sexual orientation, disability, or any other protected characteristic.
  • Harassment: Engaging in abusive, threatening, or intimidating behavior toward any user.
  • Sensitive data collection: Using custom booking form fields to collect sensitive personal data, including health information, religious beliefs, racial or ethnic origin, sexual orientation, political opinions, or biometric data.
  • Spam: Sending unsolicited messages or using the platform for bulk communication unrelated to booked services.
  • Fee circumvention:Attempting to bypass Cadenze's payment processing or application fees.
  • Malicious content:Uploading viruses, malware, or any content designed to disrupt or damage the platform or its users' devices.

4. Enforcement

Cadenze reserves the right to enforce this policy at its discretion. Actions we may take include:

  • Removing content that violates this policy.
  • Suspending or terminating accounts of repeat or serious violators.
  • Reporting illegal activity to the appropriate authorities.

When we take enforcement action, we will notify the affected user with an explanation of the violation and the action taken.

5. Reporting Violations

If you believe a user or listing violates this policy, please report it to support@cadenze.me. We review all reports and take appropriate action.

6. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Changes will be communicated through the platform or by email. Your continued use of Cadenze after such notification constitutes acceptance of the updated policy.