Contact

We answer within two business days.

Questions about a booking

Bookings are made directly with the creator whose page you used. For schedule changes, cancellations or refunds, contact the creator first — their contact details are in your confirmation email and on their page. Our refunds page explains how this works.

Support

Account problems, payment issues that the creator could not resolve, or anything else about the platform: support@cadenze.me

Privacy

Data access, correction or deletion requests: privacy@cadenze.me. See the Privacy Policy for what we store and why.

Report a page

If a page on cadenze.me is misleading, impersonates someone, or otherwise breaks our Acceptable Use Policy, email support@cadenze.me with the page link. Security issues can be reported the same way; see security.txt.

Where we are

Cadenze is operated from Canada.